Welcome!  pixie.digital (“we”, “us” or “our”) developed this service to make it easy for you to purchase custom content and editing services online so you can focus on your own product or service. We understand that privacy is important to both our online visitors and registered users. We respect your privacy and will take reasonable steps to protect your information.

This Privacy Policy will help you understand the following:

  • What does this Privacy Policy apply to?
  • Information collection and use
  • Sharing and disclosure of information
  • Choice and opt-out
  • Protection of information
  • Changes and notifications
  • Contact us

What does this Privacy Policy apply to?

This Policy applies to the pixie.digital website, including all subpages and successor pages (collectively referred to as the “Website”), and also applies to all services that we offer, or other services that we offer through our Website when you register for a pixie.digital account (collectively referred to as the “Services”).

This Policy does not apply to any website, product or service of any third-party company even if the website links to (or is linked from) our Website. pixie.digital does not operate or control those websites, products or services. Please always review the privacy practices of a company before deciding whether to provide any information. 

By using our Website or Services, you are accepting the practices described in this Policy. If you do not agree with this Policy, delete all cookies from your browser cache after visiting our Website and do not visit or use our Website or Services. Your continued use of our Website or Services signifies your acceptance of this Policy.

Information collection and use

We collect information in two ways: (1) when you provide it directly to us, and (2) passively through technology such as “cookies”. The types of information that we collect and our use of that information will depend on whether you are a Website Visitor or a Registered User with an account as described below.

Visitor – To simply browse our Website, you are not required to provide any Personal Information. However, we may gather non-personally-identifiable information, as described below, just for the purposes of monitoring and improving our Website and Services. We will not share this information with third parties except as a necessary part of providing our Website and Services, nor will we use it to target any advertisements to you.

Registered User – When you create an account on pixie.digital, we collect your name, contact information, and other information you provide. 

Transactional Information – When you purchase Services within the Website, we collect certain information to process your request, such as your phone number, address, email.  Your credit card information is never stored with us, it is encrypted and stored on our third party, online commerce provider.

Communications – When you communicate with us (via email, phone through the site or otherwise) we may maintain a record of your communication (including call recordings).  The pixie.digital Website may also enable you to connect, at your initiation, with third-party providers of products and services who wish you to contact outside of the site, any information you submit or send to third parties in this manner, including your personal email address, is not subject to this privacy policy.

Website Activity and Automatically Collected Information Similar to many commercial websites, we utilize “cookies” and other technologies to collect non-personally-identifiable information from our Website. “Cookies” are a feature of web browser software that allows web servers to recognize the computer used to access a website. Cookies store information accessed through your browser to streamline activities on related web sites, and make the online experience easier and more personalized. Information gathered through cookies and web-server log files may include information such as the date and time of visits, the pages viewed, IP addresses, links to/from any page, and time spent at a site. We use cookie data to measure web traffic and usage activity on our Website for purposes of improving and enhancing the functionality of our Website, to look for possible fraudulent activity, and to better understand the sources of traffic and transactions on our website. Cookies also allow our servers to remember your account information for future visits and to provide personalized and streamlined information across related pages on our Website. Log files are used to monitor, measure, analyze, improve, and troubleshoot our Services. You can choose to disable cookies for our Website but this may limit your ability to use our Website and Services; see below in Choice and data retentionsection. In order to understand and improve the effectiveness of our advertising, we may also use web beacons, cookies, and other technology to identify the fact that you have visited our Website or seen one of our advertisements, and we may provide that information to one or more third party advertising networks. The information we provide may include the time and date of your visit to our website, pages viewed, links clicked and other non-personally identifying information. Those advertising networks may recognize the web beacon or cookie associated with your visit to our Website when you visit other websites on which they serve advertising, and they may make decisions about the advertisements you see based on it. We may choose to work with Google AdWords, Doubleclick, AdRoll or other advertising networks. Each of these companies has its own privacy policy, which we encourage you to review. For more information about advertising and tracking online, visit the Network Advertising Initiative. This website allows consumers to “opt out” of the behavioral advertising delivered by member companies. Additional information on that program can be found here.

Children’s Online Privacy Protection Act – Our Website and Services are directed to the general public. We do not knowingly collect information from children under 13 years of age or have any reasonable grounds for believing that children under the age of 13 are accessing our Website or using our Services. If we learn that we have inadvertently collected Personal Information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from a child under age 13, please contact us.

Sharing and disclosure of information

pixie.digital does not sell or rent your Personal Information to marketers or third parties.

We may share your Personal Information with trusted third parties who are integral to the operation of our Website and Services, including but not limited to financial institutions, payment processors, verification services and credit bureaus, as well as any third parties that you have directly authorized to receive your Personal Information. We may store your Personal Information in locations outside the direct control of pixie.digital, for instance, on servers or databases co-located with hosting providers.

We will only disclose your Personal Information in response to such a request if we believe in good faith that doing so is necessary to comply with applicable law or a legal obligation to which we are bound. If we receive such a request, we will use reasonable efforts to give you prompt notice, so that you may contest it if you choose. We won’t provide you such notice if we determine in good faith that either (a) we are not permitted to provide it under applicable law, or (b) that doing so would result in an imminent risk of death, serious physical injury or significant property loss or damage to pixie.digital or a third party.

In addition, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar events, any information in our possession may be transferred to our successor or assign.

Choice and data retention

We are required to collect certain Personal Information to confirm your identity and comply with our obligations. If you elect to not provide Personal Information in optional fields it may limit your ability to use our Services. You can update your account information by signing on to our Website with your pixie.digital account.

We may occasionally email you with information about offers or new services. You can opt out of these email communications by replying with unsubscribe in the subject line, or via an unsubscribe link included in such communications. However, you will continue to receive certain email communications related to your account including information regarding transactions and your relationship with pixie.digital.

If you wish to opt out of having cookies set on your browser (as described above in section “Website Activity and Automatically Collected Information”), the only way to ensure that this happens is to manage the settings on your web browser to delete all cookies and disallow further acceptance of cookies. For more information, refer to your browser’s technical information. You may also consider visiting aboutcookies.org, which provides helpful information about cookies. Note that disabling cookies on your browser prevents pixie.digital from tracking your activities in relation to our Website and Services. However, it may also disable many of the features available through our Websites and Services. We therefore recommend that you leave cookies enabled.

pixie.digital has a variety of obligations to retain the data that you provide us, both to ensure that transactions can be appropriately processed, settled, refunded or charged back, to identify fraud, and also to comply with laws applicable to us and to our banking providers and credit card processors. Accordingly, even if you close your pixie.digital account we will retain certain information as necessary to meet our obligations.

Protection of information

Although no data transmission can be guaranteed to be 100% secure, we take reasonable steps to protect all Personal Information. pixie.digital maintains strict administrative, technical, and physical procedures to protect information stored in our servers, which are located in the United States. Access to information is limited (through user/password credentials and software systems) to those employees who require it to perform their job functions. We use industry-standard Secure Socket Layer (SSL) encryption technology to safeguard the account registration process and sign-up information. Other security safeguards include but are not limited to data encryption, firewalls, and physical access controls to building and files.

Changes and notifications

We reserve the right, in our sole and absolute discretion, to make changes to this Policy from time to time. Please review this Policy periodically to check for updates. If any changes are material and/or retroactive, we may provide additional notice and/or an opportunity to “opt-in,” as appropriate under the circumstances.

pixie.digital will provide you with disclosures and alerts regarding this Policy by posting them on our Website, by emailing the email address listed in your pixie.digital account, and/or by mailing to the physical address listed in your pixie.digital Account. You agree that electronic disclosures and notices have the same meaning and effect as if we had provided you with a paper copy. Such disclosures and notices in relation to this Policy shall be considered to be received by you within 24 hours of the time it is posted to our Website or emailed to you (unless we receive notice that the email was not delivered).

Contact us

If you have any questions or suggestions about this Privacy Policy or any of our privacy-related practices, please contact us.

Last updated and effective as of March 05, 2017.